Public Sector

Building a Certification Body in Addis Ababa, Ethiopia

hwk qsae teamSybil Kleinmichel worked as the lead technical expert within the GIZ/European Capacity Building Program and the Handwerkskammer Rhein Main, to implement the first management system certification body within the Ethiopian government's Ministry of Trade and Tourism, the QSAE.

This project between 2007 and 2009 included the design and creation of comprehensive documentation for all required certification body regulations, processes and policies. In addition, Ethiopian auditors were trained in English on how to audit ISO management systems (according to ISO/IEC 17021 and 19001) so that additional auditors could be trained by these early starters, in Amahric, their national language.

The QSAE accreditation by the German national accreditation body, the TGA, was successfully achieved in 2009 making the QSAE the first certification body authorized to certify Ethiopian companies' management systems, in their own language, beginning in 2009.