"Mrs. Kleinmichel helped to achieve our initial ISO DIN EN ISO 9001:2008 certification. She conducted internal audits, helped us create the customer and employee satisfaction processes, and assisted with the implementation and conduct of management reviews. She provided input on a streamlined organization of processes and our quality management handbook and provided valuable assistance throughout the journey.
Her timely and focused approach and critical feedback were important inputs for the later successful certification audit. We hope that we can also request this kind of support in the future and are grateful for her performance."
Jan Schmidt QMB, KIGST GmbH, Offenbach und Duisburg www.kigst.de